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Rhino Workforce

It’s always nice to put a face to the name, but what about one step further and having a caricature? Here are the weird, wonderful, and quite frankly loveable characters that make up the team at Rhino Trade Insurance.

When we aren’t juggling Public Liability Insurance calls or designing our latest and greatest cover options, we are most likely winding each other up about football or pulling the newest recruit's leg with our 'voice-activated' toaster trick - try that one on your apprentice it's a corker!

Cast your eyes over the Rhino workforce below and find out which of us has most in common with a sparky? Who is the smooth operating plasterer? And just who is the office wildcard?

troy

Troy Stevens

Director

Troy is an experienced Commercial Director with a demonstrated history of growing businesses in the accounting, insurance & finance industry. Troy has been with Rhino Trade Insurance since the beginning, and makes sure Rhino continues to adapt and improve to achieve its aim of revolutionising the insurance market.

Trade most identified with: Foreman - It’s Troy’s job to make sure the business runs successfully, and the service offered by our staff and systems is second to none. He’s got a big mouth too, so that certainly helps!

steve

Steve Wade

Director

Steve has over 20 years of experience working in the insurance industry, during which he has worked for various insurers before settling at the Rhino group. As an insurance man, Steve is very much focused on obtaining the best insurance products at the most competitive prices for our clients.

Trade most identified with: Architect - All jobs need someone like Steve behind the scenes. It’s Steve’s job to make sure all our products and policies are designed & implemented properly and are of the best quality.

joel

Joel Clyne

Digital Marketing Manager

A full, 360, digital marketer. With an abundance of experience, especially in insurance, Joel helps keep the Rhino brand and the marketing team ticking along. Joel helps with website, design, growth, adverts, copywriting, video and much more.

Trade most identified with: Painter & Decorator - It's Joel's job to give the site and our marketing materials their lovely touches and licks of paint. As he puts it, he makes things look nice and pretty after they're built.

phil

Phil McCormick

Marketing Communications Manager

Experienced in brand marketing and content. Most of that lovely communication you see online will be from Phil. social media, emails, videos, how to make a bacon sarny? You get the gist!

Trade most identified with: Electrician - It’s our Phil’s job to map out all our communications and make sure the signal works! Also, he’s one of the cockiest blighters in the team so electrician fits perfectly!

dipul

Dipul Vaitha

New Business Manager

An energetic, enthusiastic individual with a background in Sales & Business Development, Dipul runs Rhino’s hard-working telesales team. Ever spoken to our cracking bunch of salespeople? Well, we can thank Dipul for their expert manner and attention to detail.

Trade most identified with: Site Manager - It’s Dipul’s job to make sure the team are doing their jobs to a high standard and meet the needs of you fantastic tradesmen and women.

nick

Nick Rouse

Insurance Executive

Nick has worked in sales and service delivery for many years and even used to be a mechanic! He’s not just handy with a motor but is dedicated in providing a first-class service to our customers and ensures you get the insurance you need at the best possible prices.

Trade most identified with: Handyman - Honestly there isn’t much that Nick can’t do! Nick can put his hand to almost anything and does all he can to get any client’s problems fixed and their needs sorted. Handy!

toby

Toby Brooks

Insurance Executive

Toby has worked in telesales and customer service for many years and handles our many customers’ annual renewals. Toby is on hand to handle almost all customer queries and policy issues and knows Rhino’s many products and services inside out.

Trade most identified with: Plasterer - Toby is a smooth operator and the master of making sure that any holes are filled, and our customers have no gaps in cover.

matt

matt roberts

Insurance Executive

Matt has many years’ experience dealing with insurance for businesses large and small. Whether you require scheme-based cover or individual policies Matt is your man, his charm and telephone manner will woo even the most hard-nosed tradesman.

Trade most identified with: The Wildcard - Every building site has a maverick, doesn’t it? Matt doesn’t necessarily play by the rules, but he gets results!

rob

Robert Hughes

Underwriting Manager

Rob boasts 20 years of experience in the insurance industry consisting of 15 years in general brokering, and 6 years in Underwriting. He’s been on both sides of the desk and holds CII Certification and NVQ insurance qualifications.

Trade most identified with: Builder - It's Rob's job to make sure that our business’ foundations are stable and ensure that our policies are underwritten and delivered correctly. Without Rob building our policies for us, we’d have nothing to offer!

mark

Mark Evans

Insurance Administrator

Mark is an experienced, process driven insurance specialist with a history of working in the general insurance broking industry. Mark assists both the sales, marketing and underwriting teams supporting all insurance needs and requirements.

Trade most identified with: Groundworker - Without the underlying work Mark produces, our underwritten policies would not be delivered with such precision and care.

 

ross

Ross Kollias

Senior Legal Claims Handler

If you ever need to make a claim, then Ross is the man to sort it. With close relationships with our underwriting team and solicitors, Ross will ensure that your claim is managed and sorted as simply and seamlessly as possible. Ross' daily role is to case manage commercial and personal legal disputes and to work alongside the relevant teams and departments to get any claims resolved.

Trade most identified with: Engineer - Thanks to Ross we have the smarts and connections to get any claim taken care of lightening fast. Thanks to Ross' engineer like skills, the process of resolving disputes and claims as made quick and easy for all parties involved.

chelsea

Chelsea Anderson

Underwriting and Compliance Supervisor

Chelsea works closely with our claims and underwriting teams ensuring our compliance and auditing are top notch to make our processes as smooth as they can possibly be. Chelsea is the first to resolve queries and issues that our underwriting team may run into and has vast experience in law and a long history working within legal claims.

Trade most identified with: Site Officer - It's Chelsea's job to ensure that the quality of our underwriting processes and claims are of the highest calibre, and any issues we face are resolved. She's also the Rhino workforce brainbox boasting a degree and masters in Law!

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