Rhino 2026 Customer Survey Results
Rhino’s 2026 Customer Survey reveals how tradespeople are really feeling - from rising costs and tool theft to time off work and the role insurance plays in protecting income, reputation and long-term stability.
Public Liability Insurance is vital for anyone operating self-employed in the trades and gives you the peace of mind that if you were to cause damage, death or injury to members of the public or their property, then your business would be covered.
The value of public liability insurance lies in the policy details, and it is these details that tradespeople must consider when choosing the right insurance for them. An alarming number of self-employed professionals go to work every day unknowingly under-insured, and we want to make sure that anyone thinking of purchasing their liability cover is aware of their requirements.
Height Limit – All liability insurances have a height limit that should be considered when taking out a policy. If you know that the majority of your work is at height, then this is a massive factor that may determine whether a payment request is accepted or not should you need to make a claim. Always ask your prospective insurer what the height limit is on the insurance policy you are taking out.
Depth Limit – Liability Insurances have a minimum depth limit that the policy is valid for. Knowing the depth limit on your policy will inform you when making decisions at work. If you are aware that you will be working at a certain depth, then you will need to make sure that your liability insurance will still cover you. Knowing the depth limit on a policy should be an important factor when deciding to commit with an insurance provider.
Use of Heat – The use of heat is common for anyone working in the plumbing and heating industry, and any gas fitters working on boilers. Blow torches, heat lamps and soldering is common when working on hot works and boilers, so it is very important that public liability insurance for plumbers and heating engineers will still cover you when the use of heat is applied.
Commercial / Domestic Use – It does not matter if you are an electrician or a builder, any tradesman may be required to work in both commercial and domestic environments in order to carry out their work. Always check that the insurance you are choosing for your business covers both commercial and domestic work to ensure that regardless of where your business operates, you will still be eligible for cover.
Policy Excess – Having insurance in place is all well and good, but should you ever need to make a claim, knowing your policy excess is important in planning your finances. How much policy excess public liability insurance has is something that all tradespeople should be aware of before committing to purchasing their liability cover.
For anyone looking at taking out Public Liability Insurance for the first time, or even for anyone looking to renew their cover, understanding the cover is important in getting the right insurance for you. At Rhino we strive to ensure that our policies are clear and information is presented for all potential customers to see and understand. If you are looking at taking out Liability Cover and would like to understand the policy some more, you can take a look at our frequently asked question guide here. If you would like to purchase an insurance policy today, you can do so easily via our online insurance shop or by calling 0116 243 7904.
Rhino’s 2026 Customer Survey reveals how tradespeople are really feeling - from rising costs and tool theft to time off work and the role insurance plays in protecting income, reputation and long-term stability.
Rhino Trade Insurance has partnered with Band of Builders to support tradespeople across the UK. United by a shared mission to make life easier for those in construction, the partnership will also allow Rhino customers to donate to Band of Builders when taking out or renewing their insurance.
What were you doing 20 years ago? It probably feels a lifetime ago. Come with us on a trip down memory lane to explore how the trades industry looked two decades ago.
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