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Choosing the Best Business Email Accounts - Top 5 Options for Tradesmen and Women

Rhino Trade Insurance 24 September 2023

In today's digital age, email is the lifeblood of communication for businesses across all industries, particularly the trades. Whether you're a plumber, electrician, carpenter, or any other tradesperson, having a reliable and efficient email account is essential for managing your day-to-day operations, communicating with clients, and building a professional online presence.

In this blog post, we'll talk about the world of business email accounts and compare the top 5 options available to tradesmen and women. We'll evaluate these options based on factors such as features, pricing, security, and ease of use. By the end of this article, you'll have a better idea of which business email account suits your needs best.

What is a business email account?

A business email account is a specialised email service designed for use by businesses and professionals. It differs from personal email accounts in several key ways, primarily aimed at meeting a business environment's unique needs and expectations. Here are some defining characteristics of a business email account:

  • Custom Domain
  • Professional Appearance
  • Enhanced Security
  • Collaboration Tools
  • Scalability
  • Administrative Control
  • Customer Support
  • Compliance and Legal Requirements
  • Data Backup and Recovery
  • Cost Structure

In summary, a business email account is a tailored email solution designed to meet the specific needs of professional organisations, offering features such as custom domains, enhanced security, collaboration tools, scalability, and administrative controls to support effective and secure communication within the business environment.

Gmail for Business

Features (5/5): 

Google's Gmail for Business is a powerhouse when it comes to features. It offers a user-friendly interface, ample storage (starting at 30GB per user), and integration with other Google Workspace apps like Google Docs, Sheets, and Calendar. The powerful search function and spam filtering are also noteworthy.

Pricing (4/5): 

Gmail for Business offers flexible pricing, starting at £6 per user per month for the Basic plan, making it affordable for most small trade businesses. However, the cost can add up if you need advanced features from the Business Standard or Business Plus plans.

Security (4/5): 

Google prioritises security, providing two-factor authentication and robust spam and phishing protection. However, some users may have concerns about privacy and data storage policies.

Ease of Use (5/5): 

Gmail is known for its user-friendly interface, and the transition from a personal Gmail account to a business one is seamless.

Microsoft 365 (formerly Office 365)

Features (4/5): 

Microsoft 365 boasts a complete suite of productivity tools, including Outlook for email. It excels in document management and collaboration with tools like Microsoft Word, Excel, and Teams. However, the email interface may not be as intuitive as Gmail.

Pricing (3/5): 

Microsoft 365 offers various plans that start at £5 per monthly user for the Business Basic plan. While this seems competitive, the cost can escalate with add-ons and more advanced plans.

Security (5/5): 

Microsoft prioritises security and compliance, making it a great choice for trade businesses that deal with sensitive data.

Ease of Use (3/5): 

The user experience with Microsoft 365 can be a bit complex, especially for those not familiar with Microsoft's systems.

Zoho Mail

Features (4/5): 

Zoho Mail offers a clean and straightforward interface with features like custom domain email, spam filtering, and integration with other Zoho apps. The free plan is a significant advantage for small businesses.

Pricing (5/5): 

Zoho Mail offers competitive pricing, including a free plan with limited features and cost-effective paid plans starting at £1 per user per month.

Security (4/5): 

Zoho Mail provides security features like two-factor authentication and SSL encryption. However, it may not be as robust as Google or Microsoft in this regard.

Ease of Use (4/5): 

Zoho Mail's interface is intuitive and user-friendly, making it a solid choice for those who prefer simplicity.


Features (3/5): 

ProtonMail is known for its end-to-end encryption, providing a high level of security and privacy. However, it lacks some of the advanced features found in Gmail and Microsoft 365, making it less suitable for businesses that require extensive collaboration tools.

Pricing (3/5): 

ProtonMail's pricing starts at £5 per user per month for the Plus plan. While the security features are commendable, the cost may be prohibitive for small businesses.

Security (5/5): 

ProtonMail shines in security with its strong encryption and commitment to privacy. It's an excellent choice for businesses dealing with sensitive information.

Ease of Use (3/5): 

The user interface is user-friendly but may not be as feature-rich as some of the other options.

Rackspace Email

Features (3/5): 

Rackspace Email provides a straightforward email solution with features like custom domain email and spam filtering. However, it lacks the advanced collaboration tools found in other providers.

Pricing (4/5): 

Rackspace Email offers competitive pricing, starting at £2.99 per monthly user. This makes it an affordable choice for small businesses.

Security (3/5): 

While Rackspace Email offers basic security features, it may not be as robust as some other options on this list.

Ease of Use (4/5): 

Rackspace Email offers a user-friendly interface, making it suitable for businesses that value simplicity.

How can Rhino help your trade business?

Choosing the best business email account for your trade business is a critical decision that can impact your productivity, professionalism, and security. Each of the top 5 options—Gmail for Business, Microsoft 365, Zoho Mail, ProtonMail, and Rackspace Email - has its strengths and weaknesses, making them suitable for different business needs.

If you prioritise features, flexibility, and ease of use, Gmail for Business and Zoho Mail are strong contenders. Microsoft 365 and ProtonMail offer top-notch protection for businesses requiring robust security and compliance. Rackspace Email is an affordable option for those who want a simple and cost-effective email solution.

Ultimately, the best business email account for you will depend on your budget, requirements and preferences. Take the time to assess your needs carefully, and you'll be well-equipped to make an informed decision that benefits your trade business in the long run.

Don’t forget your trade insurance

Rhino is dedicated to offering excellent trade insurance for dedicated trade businesses in the UK. We offer many specialised coverage options and cover trades like builders, tilers, bricklayers, gardeners, gas engineers, carpenters and many others. Through our policy professionals, we manage hundreds of unique policies for tradespeople nationwide. If you need assistance, call us at 0116 243 7904 to speak with a member of our helpful staff or check out our website. 

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